Last updated: September 5, 2026
At Pehlwan Rewari, we stand behind every single piece of rewari we make. If you are not completely satisfied with your order for any reason, we want to make it right — immediately and without hassle.
You are entitled to a full refund or free replacement if: your order arrives damaged or broken; the product quality does not meet our standards; you received incorrect items; your order was significantly delayed beyond our stated delivery window.
Contact us within 48 hours of receiving your order via WhatsApp (+923001234567), email (info@pehlwanrewari.com), or phone. Please include your order number and a photo of the issue. We will respond within 2–4 hours and process your refund or replacement within 2–3 business days.
Refunds are not applicable for: change of mind after delivery; improper storage causing quality issues; orders where incorrect delivery information was provided by the customer.
Refunds are processed via bank transfer or Easypaisa/JazzCash within 2–3 business days of approval. For COD orders, refunds are issued via bank transfer.